At BTSE Indonesia, you are never alone. We understand that the world of crypto may feel new—and at times, confusing—which is why our Customer Support team is here to assist you whenever you need it. Whether it is a technical issue, a forgotten password, a pending transaction, or simply a question about our features, we are ready to listen and provide solutions.

1. Live Chat
Simply click on the Chat icon at the bottom-right corner of the application or website. Our team will welcome you warmly and assist you as quickly as possible.

2. Email
You may send us an email at support@btse.id. Please include complete details such as your registered name and email address, along with a clear description of the issue. Our team will respond to your email promptly.

At BTSE Indonesia, we believe that support goes beyond quick answers—it is about being heard, understood, and genuinely assisted. Start a conversation with us today, and let us help you right away.