• Fiat Deposit
  Fiat deposits will be processed automatically by the banking system once the payment has been successfully completed.
  
  Under normal conditions, funds will be credited to your BTSE account within less than 3 hours.
  
  Important Note:
  If the funds have not been credited to your BTSE Wallet after more than 3 hours, please contact BTSE Customer Support and provide your transaction details and proof of payment for further investigation.

• Fiat Withdrawal
  Fiat withdrawal requests will be processed automatically after you complete the required verification (OTP code and/or 2FA).
  
  Under normal conditions, funds will be transferred to your designated bank account within less than 3 hours, depending on the processing time of the receiving bank.
  
  Important Note:
  If the funds have not been received after more than 3 hours, please contact BTSE Customer Support and provide your transaction details for further assistance.

• Crypto Deposit
  Crypto deposits will be processed once your transaction has been confirmed by the blockchain network.
  
  Under normal conditions, funds will be credited to your BTSE account within less than 30 minutes after the required blockchain confirmations are completed.
  
  Important Note:
  If your deposit has not been reflected after more than 30 minutes since blockchain confirmation, please contact BTSE Customer Support and provide your transaction details (TxID) for further investigation.
  
  Crypto transactions are irreversible. Please ensure that the wallet address, network, and all transaction details are correct before initiating a transfer.
  
• Crypto Withdrawal
  Once your withdrawal request has been confirmed (via verification code and/or 2FA), the transaction will be processed and broadcast to the blockchain network within less than 30 minutes.
  
  In certain cases, processing may take longer depending on system conditions and blockchain network congestion.
  
  Important Note:
  Network congestion may cause delays and may also affect transaction fees (gas fees).
  
  Crypto transactions cannot be canceled or modified once submitted. Please ensure that all withdrawal details are correct before confirming the transaction.
  
  Need Assistance?
  If you encounter any issues or require further assistance, please contact BTSE Customer Support through our official website.