Security is our top priority at BTSE.ID. To ensure a safe investment experience, users must always be alert to scams that falsely claim to represent BTSE.ID—especially those from unofficial accounts on social media platforms like Instagram, Twitter, or others.
These fake accounts often promise high returns by asking you to deposit funds. However, such funds are at risk of being lost, as they are sent to irresponsible parties.
Tips to Avoid Scams
To stay safe when transacting, always:
Only perform transactions (deposits, withdrawals, etc.) through the official BTSE.ID app
Avoid communication or offers from individuals claiming to be BTSE.ID staff or executives without proper verification
Contact BTSE.ID Customer Support if you're unsure or receive any suspicious messages
Understanding OTP Codes and the Risks of Misuse
BTSE.ID uses a One-Time Password (OTP) system as an added layer of security to protect your account.
What is an OTP?
An OTP is a unique verification code sent via SMS or email before logging in or completing a transaction. This code:
Is temporary (valid only for a few minutes)
Must never be shared with anyone, even those close to you
⚠️ Sharing your OTP is like handing over your house keys to a stranger. If misused, the person could:
Take over your account
Access personal information like your ID, address, and financial data
Conduct unauthorized transactions
✅ Security Tips for Transacting on BTSE.ID
To protect your account and assets, remember to:
Never share personal data, passwords, or OTPs with anyone
Change your password regularly
Avoid using public Wi-Fi networks when accessing your account
Always log out after using your account, especially on shared devices
Don’t save your PIN or password on your device
Never transact outside BTSE.ID’s official platform
Ignore investment offers from unofficial sources
Enable Two-Factor Authentication (2FA) for extra protection
If you believe you've been targeted by a scam or find any suspicious accounts impersonating BTSE.ID, please contact our Customer Support at www.btse.id.
Let’s keep your transactions safe and secure with BTSE.ID!
