Account Services
Registration
Getting to Know BTSE Indonesia
Is BTSE Indonesia Safe & Trustworthy? Here’s the Explanation
How to Register a New Account on BTSE.ID
How to Complete Identity Verification (KYC) on BTSE.ID
No Hassle! Here Are the Steps & Requirements to Open an Account at BTSE Indonesia
Can I Have More Than One Account?
Countries Restricted from the KYC Process at BTSE Indonesia
Phone Numbers Supported for WhatsApp OTP
What If My Preferred Username Has Already Been Taken?
BTSE Indonesia User Age Requirements
View All
Verification
Understanding KYC: Why Identity Verification Is Required
Identity Verification (KYC)
How to Complete KYC Verification for Foreign Nationals on BTSE Indonesia
How to Complete KYC Level 1 Verification Using the BTSE Indonesia Mobile App
What Happens If I Don’t Complete KYC on BTSE Indonesia?
KYC Verification Pending? Complete Your CARF Form
Customer Data Update at BTSE.ID
Important: Users with a Single-Word Name Must Follow These Steps for KYC and Withdrawals
How to Complete KYC Level 1 Verification via the BTSE Indonesia Website
How to Register and Complete KYC Level 1 for Foreign Nationals
How to Complete KYC Level 2
Having Trouble with Liveness Verification on Mobile Web?
How to Enter Your Name as Shown on Your ID Card During KYC: Periods, Commas, and Titles
Can a Digital ID Card Be Used for KYC?
How to Fix “Bad Request” During KYC Verification
View All
Management
Security
Security Tips
Self-Service Guide for Resetting Google Authenticator, SMS OTP, and Account Activation
Terms and Requirements for Security Reset and Account Reactivation Requests on BTSE.ID
Having Issues with Google Authenticator When Logging In or Withdrawing? Here's the Solution!
Beware of Scams Impersonating BTSE Indonesia
What is the 2FA Security Feature on BTSE Indonesia?
Important Information Regarding Account Withdrawal Restrictions.
What Is Self-Service?
How to Enable Google Authenticator on BTSE Indonesia
OTP Email and SMS Don't Match? Check Your Device's Time Settings
View All