At BTSE Indonesia, each user is only permitted to have one active account registered under their valid personal identity.
Why Is Having More Than One Account Not Allowed?
To ensure:
The security of user accounts and funds
Compliance with regulations from OJK, CFX, and KKI
System integrity and the prevention of misuse
BTSE Indonesia implements an identity verification system (KYC) that binds one account to one user identity (e-KTP/Passport). Therefore, the system will automatically reject or deactivate duplicate accounts with the same identity.
What Are the Risks of Having More Than One Account?
The account may be frozen or permanently deactivated
Funds may be withheld due to violation of the terms of service
If you are unsure whether your account is duplicated or would like to update your data, please contact our support team directly via live chat or email. Our team is ready to assist you quickly and securely.