Security is our top priority at BTSE Indonesia To ensure a safe investment experience, users must always be alert to scams that falsely claim to represent BTSE Indonesia—especially those from unofficial accounts on social media platforms like Instagram, Twitter, or others.

These fake accounts often promise high returns by asking you to deposit funds. However, such funds are at risk of being lost, as they are sent to irresponsible parties.

Tips to Avoid Scams
To stay safe when transacting, always:

• Only perform transactions (deposits, withdrawals, etc.) through the official BTSE Indonesia platform
  
  
• Avoid communication or offers from individuals claiming to be BTSE Indonesia
  
  
• Contact BTSE Indonesia Customer Support if you're unsure or receive any suspicious messages
  
  

Understanding OTP Codes and the Risks of Misuse
BTSE Indonesia uses a One-Time Password (OTP) system as an added layer of security to protect your account.

What is an OTP?
An OTP is a unique verification code sent via SMS or email before logging in or completing a transaction. This code:

• Is temporary (valid only for a few minutes)
  
• Must never be shared with anyone, even those close to you
  
  

⚠️ Sharing your OTP is like handing over your house keys to a stranger. If misused, the person could:

• Take over your account
  
  
• Access personal information like your ID, address, and financial data
  
  
• Conduct unauthorized transactions
  
  

✅ Security Tips for Transacting on BTSE Indonesia

To protect your account and assets, remember to:

• Never share personal data, passwords, or OTPs with anyone
  
  
• Change your password regularly
  
  
• Avoid using public Wi-Fi networks when accessing your account
  
  
• Always log out after using your account, especially on shared devices
  
  
• Don’t save your PIN or password on your device
  
  
• Never transact outside BTSE Indonesia’s official platform
  
  
• Ignore investment offers from unofficial sources
  
  
• Enable Two-Factor Authentication (2FA) for extra protection
  
  

If you believe you've been targeted by a scam or find any suspicious accounts impersonating BTSE Indonesia, please contact our Customer Support at www.btse.id.