Important Information Regarding Account Withdrawal Restrictions.
To enhance account security and protect users from unauthorized access, applies temporary withdrawal restrictions in certain situations.
When Does the Withdrawal Restriction Apply?
First Deposit
After your first successful deposit (fiat or crypto), withdrawals will be temporarily disabled for 48 hours.
This security measure helps protect your account and assets from potential unauthorized activity.
Security Reset
If you successfully reset any of the following security features:
Google Authenticator (2FA)
SMS OTP
withdrawals will be temporarily disabled for 24 hours from the time the reset request is approved.
Why Is This Restriction Necessary?
These restrictions are implemented to:
Protect user assets from unauthorized withdrawals
Reduce the risk of account compromise
Enhance overall account security
Comply with internal security and risk management procedures
Important Notes
The withdrawal restriction is applied automatically by the system and cannot be removed manually.
During the restriction period, deposits and trading activities remain available.
Once the restriction period ends, withdrawal functionality will be restored automatically.
