Identity Verification (KYC)

To complete the identity verification and enjoy our platform's Fiat currency related features, kindly prepare the following requirements:


Individual:


1. Photo ID - government issued ID

2. Phone number -  registered in Indonesia


Some Reminders:

  • - Please ensure all 4 corners of submitted documents / IDs are visible
  • - Information in the photo ID should be clear, in focus, not covered and not modified/ tampered


To proceed with the Identity verification:


Go to Identity Verification Page (Login  >  User Name  >  Account  >  Verification)

Follow the instruction on the page to fill-in the information and upload required documents

Click Take a Selfie button to take live photo

Click the Submit button to submit your verification request

Verify your phone number with received OTP


Identity verification usually takes between 30 - 60 minute. However, during high-volume periods it may take longer. You will be notified by email when your identity verification is completed.


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