How to Complete KYC Verification for Foreign Nationals on BTSE Indonesia


If you are registering at BTSE Indonesia as a foreign national (non-Indonesian citizen), you are required to complete the KYC (Know Your Customer) process in order to access full platform services, including buying and selling crypto assets.


KYC is a mandatory identity verification procedure used by financial platforms and crypto exchanges to ensure that all users are properly identified, comply with regulations, and use the platform responsibly. This helps maintain account security and supports the integrity of the digital asset ecosystem.


Once completed, your personal data will be securely stored and used only for verification purposes in accordance with applicable regulations.


Required Documents for Foreign Users:

  1. A valid passport

  2. A valid KITAS or KITAP - KITAS (Limited Stay Permit Card) is a temporary stay permit for foreigners living in Indonesia for a limited period, while KITAP (Permanent Stay Permit Card) is issued to foreigners with long-term or permanent residency status in Indonesia. Both are official immigration documents issued by Indonesian authorities.

Please note that users without a KITAS or KITAP are not eligible to complete the KYC process. Other documents such as e-visa, bank statements, driver’s license, or alternative IDs cannot be used as substitutes.


Steps for Identity Verification (Foreign Users):

  1. Visit https://www.btse.id/en

  2. Click the Profile icon in the top right corner

  3. Select “Verification, Payment & Limits”

  4. Under KYC Level 1, click “Verify Now”

  5. Select “Foreign National”, then click “Next”

  6. Choose your nationality

  7. Complete the liveness verification (face scan) as instructed

  8. Upload your passport and KITAS/KITAP

  9. Fill in your personal details as per your passport

  10. Complete the Self-Certification (CARF) form based on your tax residency


Identity verification is typically processed within 1 business day after all steps are completed. You will receive a notification once your verification has been approved.


If you encounter any issues, please contact Customer Support via the BTSE Indonesia website or mobile application.


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