Once the payment has been successfully completed and meets the requirements for a fiat deposit, the funds will be processed and are generally credited to your BTSE Indonesia account balance in real time.
Once the funds have been successfully credited, you will receive a notification through the BTSE Indonesia app and the email address registered to your account.
If You Do Not Receive a Notification
If you do not receive a notification after completing the payment:
Check the Wallet balance in your BTSE Indonesia account to confirm that the funds have been credited.
Check your registered email address, including the Spam/Junk folder.
If the funds have not been credited, check your account periodically.
If the funds are still not credited, contact BTSE Indonesia Customer Support for assistance and further investigation.
Important Note
Make sure the payment is made using a payment method and bank account that comply with BTSE Indonesia's fiat deposit requirements so that the transaction can be processed and the funds credited to your account.
