How to Deposit Fiat Using Payment Methods Not Registered with BTSE Indonesia

If the bank you want to use is not currently available as a direct payment method on BTSE Indonesia, you can still deposit fiat using a Bank INA Virtual Account (VA). You can also make a deposit using QRIS.

The minimum deposit amount for all payment methods is IDR 50,000.

Note: If you make a transfer below the minimum deposit amount, the funds may still be debited from your bank account or payment account, but they will not be automatically credited to your BTSE Indonesia balance.

How to Obtain a Virtual Account (VA) Number

Before making a transfer, you need to obtain a Virtual Account (VA) number from your BTSE Indonesia account.

  1. Log in to your BTSE Indonesia account.

  2. Go to Wallet > Deposit.

  3. Select Fiat.

  4. Select your preferred payment method, then click Next.

  5. Copy the Virtual Account (VA) number displayed.

Once you have obtained the VA number, follow the deposit instructions according to the bank you are using.


Method

Deposit Steps

Fee

From Another Bank to Bank NOBU

Via Mobile Banking 

  1. Log in to your bank's mobile banking application.

  2. Select the Transfer to Other Banks menu.

  3. Select Bank NOBU as the destination bank.

  4. Enter the Virtual Account (VA) number copied from BTSE Indonesia.

  5. Enter the deposit amount (minimum Rp50,000).

  6. Review the transaction details.

  7. Confirm and complete the transfer.


Via ATM

  1. Go to your preferred ATM.

  2. Select the Transfer to Other Banks menu.

  3. Enter the Bank NOBU code (503) followed by your Bank NOBU VA number.

  4. Select an available transfer method, such as BI-FAST or another supported method.

  5. Review the recipient details and transfer amount.

  6. Confirm and complete the transfer.



From Another Bank to Bank INA 

Via Mobile Banking 

  1. Log in to your mobile banking application.

  2. Select the Transfer to Other Banks menu.

  3. Select Bank INA as the destination bank.

  4. Enter the Virtual Account (VA) number copied from BTSE Indonesia.

  5. Enter the deposit amount (minimum Rp50,000).

  6. Review the transaction details.

  7. Confirm and complete the transfer.


Via ATM 

  1. Go to your preferred ATM.

  2. Select the Transfer to Other Banks menu.

  3. Enter the Bank INA code (513) followed by your Bank INA VA number.

  4. Select an available transfer method, such as BI-FAST or another supported method.

  5. Review the recipient details and transfer amount.

  6. Confirm and complete the transfer.

Depends on the transfer method used

From Another Bank to BRI

Not recommended


From Another Bank to Mandiri 

Not recommended



Why Is a Deposit via Bank Nobu Virtual Account Rejected?

Some sending banks, such as BCA and BNI, may reject transactions if the account holder's name displayed by the sending bank does not match the name registered on the BTSE Indonesia account.

This may occur due to the sending bank's system limitation of 20 characters for account holder names, causing the displayed name to be truncated and differ from the name registered on BTSE Indonesia.


Important Notes

  • The bank account used to make a deposit to the VA must be registered under the same name as the KYC information on your BTSE Indonesia account.

  • The minimum fiat deposit amount is IDR 50,000.

  • The maximum deposit amount from another bank is subject to the daily transaction limit of the sending bank.

  • Transfer fees for deposits from other banks to Bank INA VAs depend on the transfer method used.

  • Deposits from other banks to BRI and Mandiri Virtual Accounts are not recommended. For transfers from banks that are not registered with BTSE Indonesia, please use a Bank INA VA.

If your deposit has not been credited after completing the transfer, please double-check your transaction details and contact BTSE Indonesia Customer Support for further assistance.

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