To perform a fiat currency withdrawal, ensure you have met the requirements and follow these steps:
You are required to complete the identity verification (KYC) process. Users who have not completed KYC cannot perform deposits or withdrawals.
Log in to your BTSE.ID account, then open the SPOT Wallet menu and select the fiat asset you wish to withdraw.
Fill in the withdrawal amount, select the payment method, and enter the destination account details correctly.
Check your registered email to obtain a verification code.
Enter the code along with the 2FA code, then click “Confirm.”
Your withdrawal request will be processed. A confirmation notification will be displayed on the screen after the transaction is successfully submitted.
Fiat withdrawals will be processed automatically by the system in accordance with the applicable terms. Ensure all information entered is correct to avoid obstacles in the transaction process.
If you experience problems or need further assistance, please contact BTSE Customer Support through our official website at www.btse.id.