You can add a bank account through the BTSE Indonesia application or website. However, to remove a registered bank account, you must submit a request through Customer Support.
How to Add a Bank Account
Through the BTSE Indonesia Application
Log in to the BTSE Indonesia application.
Click the Profile icon in the upper-right corner.
Select Payment Methods.
Select Add Bank Account.
Enter the required bank account details.
Review the information you have entered, then follow the instructions until the process is complete.
Through the BTSE Indonesia Website
Log in to your BTSE Indonesia account.
Click the Profile icon.
Select My Payments.
Click Add Bank.
Enter the required bank account details.
Review the information you have entered, then follow the instructions until the process is complete.
How to Remove a Bank Account
Currently, a bank account that has been added cannot be removed directly through the BTSE Indonesia application or website.
If you wish to remove a saved bank account, you can submit a request through the BTSE Indonesia Customer Support Live Chat service or by email at support@btse.id.
Inform Customer Support that you would like to remove the bank account registered to your BTSE Indonesia account.
Important Note: Make sure that the bank account details you enter are correct before completing the process. Bank accounts used for transactions must meet the applicable requirements of BTSE Indonesia.
