To fully access all features on BTSE.ID, you must complete the identity verification process (KYC – Know Your Customer). Without completing KYC, users won’t be able to perform key activities such as buying or selling assets, making deposits, or withdrawing funds.
Here are some important points to ensure your KYC application gets approved:
✅ Make sure you don’t already have another BTSE.ID account
Each identity (KTP) can only be used for one account.
✅ Enter your personal information correctly and match it with your official ID
Ensure the ID number, full name, and date of birth are entered exactly as shown on your KTP.
✅ Upload a clear and original photo of your ID
Your KTP photo must be clear, readable, and undamaged.
If your KTP is damaged, you may use your driver’s license (SIM), but it must be in the same frame together with your KTP.
✅ Complete the face verification (liveness check) as instructed
Follow the on-screen instructions carefully during face verification to confirm your identity.
If you’ve fulfilled all the requirements above, your KYC process should go smoothly.
However, if you encounter any issues or need assistance, our Customer Support team is ready to help at www.btse.id.
Happy trading on BTSE.ID! #SafeWithBTSE