The identity verification (KYC) process on BTSE.ID is conducted automatically by the system. If further review is required, the verification may undergo manual review and will be completed within a maximum of 1 business day (24 hours).

If your KYC application is rejected, you will receive a notification via email along with the reason.

Please ensure that all information provided is accurate and matches your official identification documents to avoid rejection.

If you encounter any issues, please contact Customer Support through the website www.btse.id.