Verification 9

• Identity Verification (KYC)
• How to Register a New Account on BTSE.ID
• How to Complete Identity Verification (KYC) on BTSE.ID
• How to Complete KYC Verification for Foreign Nationals on BTSE.ID
• How to Complete KYC Through the BTSE.ID Mobile App

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Management 8

• Can't Receive the Notification Emails From BTSE
• How to Change Password/Forgot Password
• How to Request for Account Deletion
• Changing Registered Email
• How to Change Your Email Address on BTSE.ID

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Security 12

• Security tips
• 2FA (Two-Factor Authentication)
• Why is Your 2FA (Two-Factor Authentication) Code Not Working?
• Setup/Remove 2FA
• Can I Enter BTSE's Website via VPN / Tor / Proxy?

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General 7

• Fees and Transaction Limits
• Transaction Fee Information on BTSE.ID
• How to File Annual Tax Return (SPT) for Crypto Taxes
• Easy Way to Obtain Your Annual Crypto Tax Report on BTSE.ID
• Frequently Asked Questions About the Buy/Sell Feature on BTSE.ID

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Spot Trading 7

• How to Trade on BTSE Spot Market?
• All-In-One Order Book
• Spot Trading Fees
• Delisting
• Simple Guide to Trading Crypto Assets on the BTSE.ID App

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Trading Method 7

• Order Types
• What is an OCO Order on BTSE.ID?
• What is a Stop-Limit Order on BTSE.ID?
• What is a Market Order on BTSE.ID?
• What is a Limit Order on BTSE.ID?

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General 8

• Turnaround time for Deposit & Withdrawal Transactions
• Deposit And Withdrawal Fees / Limits FIAT BTSE ID
• Daily Bitcoin and IDR Withdrawal Limits on BTSE.ID
• Crypto Withdrawal Guide on BTSE.ID
• Withdrawal Blocked by Anti-Fraud Measures? Here’s What It Means

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FIAT Withdrawals 6

• How to Withdraw Fiat Currency
• Estimated Withdrawal Processing Time on BTSE
• Differences in Withdrawal Terms for Each BTSE.ID Account
• What Is the Minimum Fiat Withdrawal Amount on BTSE.ID?
• How Long Does the Withdrawal Process Take on BTSE.ID?

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Crypto Withdrawals 9

• How to Withdraw Cryptocurrency
• How to Set Up MetaMask
• How to use WalletConnect to Enter a Withdrawal Address
• How to use the "Send (to)" Function
• How to Withdraw with Coin98 Super Wallet

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Referral Program 1

• Referral Program Details

Legal Information 2

• Sanctioned and Restricted Jurisdictions
• Age Requirement

General 3

• How to Submit a Recovery Request for Wrong Memo, Unsupported Coins, or Transfers to a Hot Wallet
• How to Submit a Recovery Request for Wrong Network or Address Deposits
• Guide to Handling Crypto Transaction Errors on BTSE.ID

FIAT Deposit 4

• How to Make a Deposit Using OVO on BTSE.ID
• What is the Minimum Deposit Amount on BTSE.ID?
• How to Deposit Fiat Currency
• How Long Does the Deposit Process Take on BTSE.ID?

Crypto Deposit 7

• How to Deposit Crypto on BTSE.ID
• How to Deposit Cryptocurrency on BTSE.ID?
• How to Deposit with Coin98 Super Wallet
• How to Deposit Cryptocurrencies on the App
• How to Access the Previous Cryptocurrency Deposit Address on the App

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