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Account Services

Registration 5
  • What is BTSE Indonesia?
  • Is BTSE Indonesia Legal?
  • How to Register a New Account on BTSE.ID
  • No Hassle! Here Are the Steps & Requirements to Open an Account at BTSE Indonesia
  • Can I Have More Than One Account?
Verification 9
  • What is KYC?
  • Identity Verification (KYC)
  • How to Complete KYC Verification for Foreign Nationals on BTSE.ID
  • How to Complete KYC Through the BTSE.ID Mobile App
  • What Happens If I Don’t Complete KYC on BTSE.ID?
See all 9 articles
Management 4
  • Can't Receive the Notification Emails From BTSE Indonesia
  • How to Change Password/Forgot Password
  • How to Request for Account Deletion
  • Changing Registered Email
Security 8
  • Security tips
  • Why is Your 2FA (Two-Factor Authentication) Code Not Working?
  • Having Issues with Google Authenticator When Logging In or Withdrawing? Here's the Solution!
  • Beware of Scams Impersonating BTSE Indonesia
  • What is the 2FA Security Feature on BTSE Indonesia?
See all 8 articles

Deposit FIAT / Crypto

General 3
  • How to Submit a Recovery Request for Wrong Memo, Unsupported Coins, or Transfers to a Hot Wallet
  • How to Submit a Recovery Request for Wrong Network or Address Deposits
  • Guide to Handling Crypto Transaction Errors on BTSE.ID
FIAT Deposit 3
  • How to Make a Deposit Using OVO on BTSE.ID
  • What is the Minimum Deposit Amount on BTSE.ID?
  • How Long Does the Deposit Process Take on BTSE.ID?
Crypto Deposit 0

Buy and Sell Crypto

General 1
  • Are Cryptocurrency Transactions Subject to Tax? Explanation and Reporting Guidelines
Spot Trading 2
  • What is a Stablecoin on BTSE.ID?
  • Complete Guide to Buying and Selling Crypto Assets on BTSE Indonesia
Trading Method 4
  • What is a Stop-Limit Order on BTSE Indonesia?
  • What is a Market Order on BTSE Indonesia?
  • What is a Limit Order on BTSE Indonesia?
  • SPOT Trading Limit

Withdrawals FIAT / Crypto

General 0
FIAT Withdrawals 3
  • Differences in Withdrawal Terms for Each BTSE.ID Account
  • How Long Does the Withdrawal Process Take on BTSE Indonesia?
  • Why Can’t I Withdraw Funds (IDR) to My Bank Account?
Crypto Withdrawals 0

Referral and Rewards

Referral Program 1
  • BTSE Indonesia Referral Program: The Easy Way to Boost Your Wallet

Additional Services

Legal Information 2
  • Sanctioned and Restricted Jurisdictions
  • Age Requirement
General Information 1
  • Have an Issue or Question? Contact Us Here
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Member Of

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coin-custodian
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co
BTSE Indonesia is regulated and supervised by the Financial Services Authority (OJK)
Kantor Pusat

PT Aset Kripto Internasional
Jl. Sungai Gerong No.7, RT.10/RW.20, Kb. Melati, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230

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© BTSE Indonesia, PT Aset Kripto Internasional. All rights reserved.

Disclaimers
Trading bitcoin and cryptocurrencies carries a high level of risk, before deciding to trade cryptocurrency you should carefully consider your investment objectives, level of experience, and risk appetite. BTSE ID does not force users to make transactions. All decisions with your digital money assets are your own decision and do not depend on any party.